Terms of service

Instant Hydration Terms and Conditions

Last Updated: July 23, 2025

Introduction

These Terms and Conditions (“Terms”) are a legal agreement entered into by and between you and Instant Hydration Inc. (“Instant Hydration,” “we,” “our,” or “us”) and govern your access to and use of our website at https://instanthydration.com/, our products, subscriptions, and services (collectively the “Services”), whether a visitor or registered user. Your access to and use of the Services is conditioned on your acceptance of these Terms and any additional terms that may be provided or presented to you when you use certain products. The rights you have under these Terms are personal to you and are non-transferable.

These Terms contain a mandatory Arbitration provision below that requires the use of arbitration on an individual basis to resolve disputes or claims related to these Terms or your use of the Services, rather than jury trial or class actions. Please see the Governing Law, Mandatory Arbitration, and Class Action Waiver section below.

Changes to the Terms

We may revise and update these Terms from time to time in our sole discretion. All changes are effective immediately when we post them and apply to all access to and use of the Services thereafter. However, any changes to dispute resolution provisions set forth below will not apply to any disputes for which the parties have actual notice prior to the date the change is posted within our Services.

Changes to the Services

We may update the content on the Services from time to time, but related content is not necessarily complete or up-to-date. Any of the material on the Services may be out of date at any given time, and we are under no obligation to update such material.

We reserve the right to change the prices and available Paid Services (defined below) at any time. Quantities of some products may be limited, and stock cannot always be guaranteed. Products offered for sale by us are for sale only in the United States and all prices are quoted in U.S. dollars. We may occasionally make errors in the stated prices, and we reserve the right to correct errors (whether by changing information on the website or by informing you of the error and giving you an opportunity to cancel your order) or to update Paid Services information at any time without notice. You may place an order for Paid Services at any time (subject to any planned or unplanned downtime). You may check and correct any input errors in your order up until the point at which you submit your order to us by clicking the “Purchase” button on the checkout page.

Age Requirements

By using our Services, you represent and warrant that you are: (a) over 18 years of age or the age of majority in your jurisdiction, whichever is greater; (b) of legal age to form a binding contract; and (c) not a person barred from using the Services under the laws of your country of residence or any other applicable jurisdiction.

Data Privacy

In addition to these Terms, the Instant Hydration Privacy Policy governs how we process and use your personal information when you use the Services and you acknowledge the privacy practices detailed in the Privacy Policy.

Payments, And Billing

Paid Services And Terms Of Sale

Purchase of any products or subscriptions (such as monthly The Instant Hydration Club plans / Instant Hydration Plan) offered by us, may be subject to payments now or in the future (the “Paid Services”), which in certain cases may include recurring, automatically renewing payment obligations (as further described in the “Auto-Renewals and Recurring Billing for Monthly Instant Hydration Plans” section below). Please see our Help / FAQ for a description of the current Paid Services, our shipping terms, and cancellation and refund policies. Please note that any additional payment terms presented to you in the process of using or signing up for a Paid Service are deemed part of these Terms.

We reserve the right to change the prices and available Paid Services at any time. Quantities of some products may be limited and stock cannot always be guaranteed. Products offered for sale by us are for sale only in the United States and all prices are quoted in U.S. dollars. We may occasionally make errors in the stated prices, and we reserve the right to correct errors (whether by changing information on the website or by informing you of the error and giving you an opportunity to cancel your order) or to update Paid Services information at any time without notice.

You may place an order for Paid Services at any time (subject to any planned or unplanned downtime). You may check and correct any input errors in your order up until the point at which you submit your order to us by clicking the “Purchase” button on the checkout page. An order submitted by you constitutes a legally binding offer given by you to us to purchase the Paid Services specified in that order, subject to these Terms, at the price and on the terms stated when you sign up or place your order. All orders are subject to acceptance by us, and we reserve the right to refuse or limit any orders or limit any quantities. We will not be liable if a product is unavailable or if shipment is delayed. Once the order has been made, we may grant or deny cancellation requests in our sole and absolute discretion. We reserve the right to provide substantially similar products to fulfill your order. Your order will not be considered accepted until we have received payment of the purchase price of your order.

We may send an acknowledgment of our receipt of your order to the email address you provide, after your payment for the order has been processed, so that you may print the information for your records. Unless otherwise stated at the time you place your order, title and risk of loss pass to you upon delivery to the common carrier for shipment, provided full payment of all sums due in respect of the product(s), including any delivery charges if we choose, has been received. By purchasing products on the website for shipment, you are asking us to engage a common carrier to deliver your order. In doing so, we are providing a service to and acting on behalf of you. We reserve the right to choose any and all procedures, packaging and the common carrier of sold products. We may not be able to have your order shipped to a post office box, to certain addresses or on certain days. We reserve the right to ship your order in multiple boxes or shipments, if necessary.

Our products and services, including, without limitation, our Paid Services, are for your personal, non-commercial use, and once delivered to you may not be resold, redistributed, exported or used for any other commercial purpose. The rights you have under these Terms are personal to you and are non-transferable.

Acceptance of Orders

An order submitted by you constitutes a legally binding offer given by you to us to purchase the Paid Services specified in that order, subject to these Terms, at the price and on the terms stated when you sign up or place your order. All orders are subject to acceptance by us, and we reserve the right to refuse or limit any orders or limit any quantities. We will not be liable if a product is unavailable or if shipment is delayed. Once the order has been made, we may grant or deny cancellation requests in our sole and absolute discretion. We reserve the right to provide substantially similar products to fulfill your order. Your order will not be considered accepted until we have received payment of the purchase price of your order.

Billing
We use third-party payment processors, such as Stripe, PayPal, Squarespace, and Shopify (collectively, the “Payment Processors”) to bill you through a payment account linked to your account on the Services (your “Billing Account”) or through the guest checkout feature on the Services for the Paid Services. The processing of payments will be subject to the terms, conditions and privacy policies of the Payment Processors in addition to these Terms. More information is available in our Privacy Policy. We are not responsible for errors by the Payment Processors.

By choosing to use Paid Services, you agree to pay us, through the Payment Processors, all charges at the prices then in effect for any use of such Paid Services in accordance with the applicable payment terms and you authorize us, through the Payment Processor, to charge your chosen payment provider (your “Payment Method”). You agree to make payments using that selected Payment Method. We reserve the right to correct any errors or mistakes that the Payment Processor makes even if it has already requested or received payment.

Payment Method
The terms of your payment will be based on your Payment Method and may be determined by agreements between you and the financial institution, credit card issuer or other provider of your chosen Payment Method. If we, through the Payment Processor, do not receive payment from you, you agree to pay all amounts due on your Billing Account or through the guest checkout feature upon demand.

Cancelation Policy

Customers can only cancel their subscription after a 14-day window from the date of their initial order. The purpose of this policy is to allow sufficient time for customers to receive and try our product. After the 14-day period, customers can cancel their subscription. To do so, customers must log into their account on our website and follow the cancellation process. The cancellation request should be made after the 14-day period has elapsed. Customers will not be charged any further fees or receive additional shipments once the subscription is canceled. For any questions or assistance with the cancellation process, customers can reach out to our customer support team.

Please note that by placing an order and subscribing to our product, you agree to adhere to the cancellation policy outlined above.

Auto-Renewals And Recurring Billing For Monthly Instant Hydration Plans And Other Subscription Services

Some of the Paid Services, such as the purchase of Instant Hydration products, may consist of an initial period for which there is a one-time charge or a Trial Offer (as defined below), followed by recurring periodic charges as agreed to by you when you sign up for such auto-replacing products (“Subscription Services”). The Subscription Services give you the ability to specify how regularly you would like to order any auto-replacing products. Unless you opt out of a Subscription Service, which can be done via the methods described below, the Subscription Services that you have signed up for will be automatically extended for successive renewal periods of the same duration as the subscription term you originally selected, at the then-current non-promotional rate. More information on Subscription Services can be found at in the FAQ Page.

By choosing a Subscription Service, you acknowledge that such Subscription Service has an initial and recurring payment feature, and you accept responsibility for all recurring charges prior to the effective date of cancellation of such Subscription Service. All recurring payments relating to Subscription Services are fully earned upon payment. To change or cancel your Subscription Services, go to your account or email us at hello@instanthydration. If you terminate a Subscription Service, your subscription will not be renewed after your then-current subscription term expires.

WE MAY SUBMIT PERIODIC CHARGES (E.G., MONTHLY) WITHOUT FURTHER AUTHORIZATION FROM YOU, UNTIL YOU PROVIDE PRIOR NOTICE (RECEIPT OF WHICH IS CONFIRMED BY US) THAT YOU HAVE TERMINATED THIS AUTHORIZATION OR WISH TO CHANGE YOUR PAYMENT METHOD. SUCH NOTICE WILL NOT AFFECT CHARGES SUBMITTED BEFORE WE REASONABLY COULD ACT. TO TERMINATE YOUR AUTHORIZATION, OR TO CHANGE YOUR PAYMENT METHOD OR SUBSCRIPTION SERVICES, GO TO YOUR ACCOUNT, OR CONTACT US AT THE EMAIL. The price of the recurring charges may differ from the price of your first order.

Change In Amount Authorized

If the amount to be charged to your Billing Account varies from the amount you preauthorized (other than due to the imposition or change in the amount of state sales taxes), you have the right to receive, and we shall provide, notice of the amount to be charged and the date of the charge before the scheduled date of the transaction. If, on receipt of such notice, you do not wish to continue with the purchase, you may cancel before the scheduled date of the transaction. Any agreement you have with your payment provider will govern your use of your Payment Method. You agree that we may accumulate charges incurred and submit them as one or more aggregate charges during or at the end of each billing cycle.

Reaffirmation Of Authorization

Your non-termination or continued use of a Paid Service (including, without limitation, Subscription Services) reaffirms that we are authorized to charge your Payment Method for that Paid Service. We may submit those charges for payment, and you will be responsible for such charges. This does not waive our right to seek payment directly from you. Your charges may be payable in advance, in arrears, per usage or as otherwise described when you initially selected to use the Paid Service.

Additional Terms

Instant Hydration maintain a separate set of terms that describe our policies regarding deliveries, ordering, refunds, and returns. These additional terms are incorporated into these Terms by reference and can be found at Shipping Policy. Please note that any additional payment terms presented to you in the process of using or signing up for a Paid Service are also deemed part of these Terms.

Use of Coupons

Unless otherwise stated, these rules apply to the use of coupons:

Each coupon is only valid when used in the manner and within the timeframe specified on the website and/or the coupon;
A coupon may only be applied, in its entirety, at the actual time of purchase – partial use is not permitted;
Unless otherwise stated, single-use coupons may only be used once per purchase and therefore may only be applied a single time even in cases involving installment-based purchases;
A coupon cannot be applied cumulatively;
The coupon must be redeemed exclusively within the time specified in the offer. After this period, the coupon will automatically expire, precluding any possibility for the User to claim the relevant rights, including cash-out;
You are not entitled to any credit/refund/compensation if there is a difference between the value of the coupon and the redeemed value;
The coupon is intended solely for non–commercial use. Any reproduction, counterfeiting and commercial trade of the coupon is strictly forbidden, along with any illegal activity related to the purchase and/or use of the coupon.

Prohibition On Resale

All products and services purchased from Instant Hydration are intended solely for personal use. Purchases made through our website, mobile site, or any affiliated platform may not be resold, redistributed, or used for any commercial purpose without the express prior written consent of Instant Hydration Inc. Any unauthorized resale or redistribution of our products or services is strictly prohibited and constitutes a violation of these Terms and Conditions. Instant Hydration reserves the right to refuse or cancel any orders that appear to be for the purpose of resale or redistribution.

Please read these Terms of Service carefully. By clicking “I Accept”, accessing, or using our services, you agree to these terms, including the mandatory arbitration provision and class action/jury trial waiver. This means disputes must be resolved through individual arbitration and not in a class-wide or jury trial format. If you don't agree to all of these terms, please do not use our services.

If we deem an order to be fraudulent or suspicious for resale, we reserve the right to cancel the order disburse refunds at our discretion.

Statements on the Services - Disclaimer

Statements throughout the services have not been evaluated by the FDA. These products are not intended to diagnose, treat, cure, or prevent any disease. All the suggested uses of nutrients are presented here solely for their educational purposes. We cannot anticipate all conditions under which this information and our products, or the products of other manufacturers, may be used. We accept no responsibility for the results obtained by the application of this information or the safety and suitability of our products or other products. Users are advised to make their own tests to determine the safety and suitability of the products or product combinations mentioned on the website.

Note To Editors, Publishers, Marketers, Bloggers, And Webmasters:

Please republish your favorite Instant Hydration content. You may do so for free. We ask you only to attribute the content to the author(s), include the following short statement in the same font size and visibility as the article: “This article appears courtesy of Instant Hydration Inc, which offers natural solutions for optimal health,” and link the Instant Hydration name to this website.

Governing Law

Your access to and use of the Services and all other matters relating to or arising from the Services and these Terms will be governed by and construed in accordance with the internal laws of the State of [STATE] without giving effect to any choice or conflict of law provision or rule (whether of the State of [STATE] or any other jurisdiction).
Dispute Resolution; Binding Arbitration

Any disputes arising out of or related to these Terms and Conditions or the use of Instant Hydration services/products will be resolved on an individual basis, unless you opt out of arbitration by following the instructions set forth below. You agree not to participate in any class action lawsuit, class-wide arbitration, claims brought in a private attorney general capacity, or any other proceeding where someone acts in a representative capacity. Additionally, disputes cannot be brought or consolidated with those of other individuals.

You and Instant Hydration agree that any dispute, claim, or controversy between you and Instant Hydration arising in connection with or relating in any way to these Terms and Conditions or to your relationship with Instant Hydration as a user of our services/products will be determined by mandatory binding individual (not class) arbitration. You and Instant Hydration agree that the arbitrator, and not any federal, state, or local court or agency, will have exclusive authority to resolve any disputes relating to the interpretation, applicability, enforceability, or formation of this arbitration agreement.

Exceptions

Notwithstanding the above, you and Instant Hydration both agree that nothing herein will be deemed to waive, preclude, or otherwise limit either of our rights to (a) bring an individual action in small claims court, (b) pursue enforcement actions through applicable federal, state, or local agencies where such actions are available, (c) seek injunctive relief in a court of law, or (d) to file suit in a court of law to address intellectual property infringement claims.

Opt-Out

If you do not wish to be bound by this arbitration and class action waiver provision, you must notify Instant Hydration in writing within 30 days of the date that you first accept these Terms and Conditions (unless a longer period is required by applicable law). Your written notification must be mailed to 915 E 49th Street Austin Texas 78751 and must include: (a) your name, (b) your address, (c) a clear statement that you do not wish to resolve disputes with Instant Hydration through arbitration.

Link to Outside Sources

The Services may provide links to other websites or resources. Instant Hydration does not endorse and is not responsible for any third-party content, advertising, products, services, or other materials on or available through such sites or resources. These sites are subject to different terms and conditions of use, which you are responsible for reviewing. Your dealings with advertisers and other third parties who market, sell, buy, or offer to sell or buy any goods or services on the Services are solely between you and the advertiser or other third party. You agree that Instant Hydration is not liable for any damage or loss of any kind incurred as a result of any such dealings.

SMS Notifications

You may provide your phone number to receive SMS notifications with updates on your order and to receive marketing messages from Instant Hydration. SMS notifications are provided by Attentive and Klaviyo. You can review Attentive’s Terms of Use here, and Klaviyo’s Terms of Service here. You can unsubscribe at any time by replying STOP to the number from which you receive updates. Message and data rates may apply. Aerial is not liable for delayed or undelivered messages.

Indemnification

You agree to defend, indemnify, and hold harmless Instant Hydration, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns (“Instant Hydration Parties”) from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms or your use of the Services other than as expressly authorized in these Terms, except to the extent caused by the Instant Hydration Parties’ gross negligence, fraud, or intentional misconduct.

Limitation on Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, INSTANT HYDRATION PARTIES WILL NOT BE LIABLE FOR ANY LOST PROFITS OR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, EVEN IF INSTANT HYDRATION PARTIES HAD ACTUAL OR CONSTRUCTIVE KNOWLEDGE OF THE POSSIBILITY OF SUCH DAMAGES AND REGARDLESS OF WHETHER SUCH DAMAGES WERE FORESEEABLE. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL INSTANT HYDRATION PARTIES’ TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATING TO THESE TERMS OR YOUR ACCESS TO OR USE OF (OR INABILITY TO ACCESS OR USE) THE SERVICES EXCEED THE GREATER OF $100 OR THE AMOUNT PAID BY YOU TO INSTANT HYDRATION FOR ACCESS TO THE SERVICES (OR PORTION THEREOF) AT ISSUE WITHIN THE 6 MONTHS IMMEDIATELY PRECEDING THE DATE ON WHICH THE APPLICABLE CLAIM AROSE. THIS LIMITATION OF LIABILITY DOES NOT APPLY TO LIABILITY RESULTING FROM INSTANT HYDRATION PARTIES’ GROSS NEGLIGENCE, FRAUD, OR INTENTIONAL MISCONDUCT.

Severability

If any part of these Terms is ruled to be unenforceable, then that part shall be severed from this agreement, with the remainder of the agreement remaining in full force and effect.

In addition, you agree to our Messaging Terms (https://terms.pscr.pt/legal/shop/instant-hydration/terms_of_service) and Messaging Privacy Policy (https://terms.pscr.pt/legal/shop/instant-hydration/privacy_policy).